MailManager
SMS

Reach clients while the moment is still warm.

Texts go out from each broker's own assigned number, every link is tracked, and replies come back as alerts showing who it is and what they are replying to.

Book a demo Use SMS in a Journey
  • Broker's own number
  • Tracked links
  • Reply alerts with context
  • Opt-out in every text
Reply alert for SamJames L. replied to "RBA cut today". Opened the rate update 3 times this week.
The problem

Most follow-up happens too late.

A client clicks a rate update. An enquiry comes in on Saturday. A fixed rate is about to roll. By the time someone checks the inbox, the moment has passed. A text while they are still interested changes the outcome.

Instead of

Missed calls

A short text with a booking link gets a reply when a call goes to voicemail.

Instead of

Slow email replies

Rate announcements land by SMS the same afternoon, from the broker.

Instead of

Enquiries sitting untouched

A web enquiry gets an automatic text within a minute, then the broker follows up.

Instead of

No-shows

Appointment reminders the day before, with a one-tap reschedule.

How it works

Email builds intent. SMS starts the conversation.

  1. A client engages

    They open your newsletter, click a rate update or submit an enquiry. MailManager notices.

  2. The broker sends a text

    Write it, add the client's first name and a tracked link, then send now, schedule it, or let a Journey send it for you.

  3. They reply, you get the context

    Replies come back to the broker's number as alerts, with the client's recent activity attached, so the call starts informed.

Use cases

Smart SMS, without the spammy feeling.

SMS earns its place where speed matters: high-intent moments, time-sensitive updates and follow-up that deserves a faster response.

  • Fixed-rate expiry check-ins
  • Same-day cash rate updates
  • Enquiry acknowledgement within a minute
  • Appointment and document reminders
  • Settlement day congratulations
  • Re-engaging clients who clicked but did not reply

Fast

Reach clients while intent is fresh, from a Journey or by hand.

Compliant

Only opted-in contacts, with an unsubscribe in every text.

Personal

The broker's own number, the client's first name, a real conversation.

Trackable

See who got it, who clicked and which clicks turned into bookings.

For groups

Every broker texting from their own number, under one set of rules.

  • Approved templatesGroup marketing drafts the rate update once. Brokers send it under their own name.
  • Consent and opt-outs handled centrallyUnsubscribes apply instantly across email and SMS, for every broker.
  • Reporting by brokerSent, delivered, clicked and replied, visible in the Enterprise Dashboard.
MailManager for broker groups
See SMS live

Ready to follow up faster?

See how MailManager brings email, engagement data and SMS together so every broker reaches the right client at the right time.

Book a demo See pricing

Or call 1300 855 982.